woolino

If you forgot to apply a sale code, send us an email and our team will be happy to help! There is no need to cancel your order or place it again. We can retroactively apply eligible sale codes.&#xA0;We are happy to price match our own sales as long as your order was placed within 14 days prior to the start of the sale, or during the sale period.Simply chat with us or send an email to <a href="mailto:contact@woolino.com">contact@woolino.com</a> with this request and please include your order number.Please note: Only one discount may be applied per order. If your order was placed with a discount code, our team will not be able to apply a second discount code. Thank you for your understanding!&#xA0;

If you forgot to apply a sale code, send us an email and our team will be happy to help! There is no need to cancel your order or place it again. We can retroactively apply eligible sale codes. We are happy to price match our own sales as long as you

I forgot to enter my sale code, what can I do?

Orders

Why Woolino?

Our Promise

About Woolino

What to wear when sleeping in a Woolino 4 Season Sleep Bag?

Will the 4-Season be too warm and what is Ecolino?

How do I know if my child is hot or cold?

What is the TOG rating of your sleep bags? Are they winter or summer weight?

What to Wear Guide & More

What size sleep bag is best for my child?

Base Layer Size Chart

Basic / Classic Sleep Bag Sizes

Should I size up my sleep bag?

When can I begin using your Basic or Ultimate Baby Sleep Bags?

When should I discontinue use of the underarm snaps?

Women's Jacket Size Chart

When should I use the under-arm adjustment system?

When can my baby start using Woolino Ultimate Baby Sleep Bags in size 2m-2yr? How long will my baby fit in this Woolino sleeping bag?

Size Guide and Recommendations

What detergent is best to use with my merino wool products?

Comforters and Pillows

Lambskin Rugs

How To Wash Merino Wool Sleep Bags and Clothing

How to remove stains from wool?

How should I care for my Woolino sleep bag?

Why does wool smell or have an odor when it gets wet?

Does the sleep bag need to be washed before the first use?

Wash and Care Instructions

Warranty Request Form

How do I make a return?

Returns & Warranty Guidelines

Returns & Warranty

What is the difference between the Classic and Ultimate Sleep Bag?

Do you have a larger size of the Toddler Blanket?

Where does your product ship from?

What is a baby sleep bag or sack?

How do your gift cards work?

Do you offer larger sizes of your sleep bags?

What are Imperfects?

What is the GSM of your merino items?

How can I connect with you about a collaboration or partnership?

Any new products planned?

Is pilling normal?

Where are your products made?

Is merino wool itchy?

Is your wool ethically sourced?

Do I need more than one Woolino sleeping bag?

Will my baby's feet get cold when using the Sleep Bag with Feet?

Adjusting Baby’s Sleep Layers for Fall and Winter Comfort

My baby is cold when wearing the Sleep Bag

Why isn't my Space sleep bag glowing?

What's the difference between your Woolino and Ecolino sleep bags?

Frequently Asked Questions

Can I ship an order to multiple addresses?

Shipment or Shipping Information

Do you offer international shipping?

Shipping

How do I redeem points?

How do I leave the program?

Can I redeem points & use a discount code in the same order?

What does the Approved, Pending & Cancelled statuses mean?

Is there a limit to the number of points I can earn?

Do points expire?

How do I view my point balance?

How are points & tiers calculated?

How do I join & start earning points?

Rewards Program

What promotions or sales are you offering?

Discounts, sales and promotions

How do I get 10% off of my first purchase?

Why isn't my sale code working?

Promotions and Sale Codes

Can I cancel my order?

Can I edit my order?

Can I change the shipping address of my order?

How do I add a gift note?

Gifting

I forgot to enter my sale code, what can I do?Updated 25 days ago